Customer Service Advisor- £8 per hour - Basingstoke

Our client within the health & safety industry are currently looking for a Customer Service Advisor on a Temp basis to start ASAP. This is an ongoing role which may lead into a permanent contract. Dealing with customer queries, complaints, log onto the inhouse system. Must have previous customer service eperience and be available ASAP.

Vendor Manager - 65k OTE- Basingstoke

Our client, a successful and fast growing company within the IT Industry are currently looking for a Vendor Manager due to expansion. Your role: Relationship management, retention and development of the Games or Software and Consumer Electronics Division vendors, delivering on targeted gross profits per publisher. Identify and drive strategic acquisition of new and commercially relevant product suppliers. Deliver an annual and quarterly business planning process to all existing suppliers so as to facilitate concise communication and meet shared objectives. Assess and deliver strategic financial optimisation of given vendor terms in place and report monthly. Work closely with internal Sales teams to deliver product level success and financially sound decision making and planning. Principle Accountabilities: To achieve targeted overall profits (shared on a top-line sales basis with Suppliers) To create and manage budgets for all Games or Software and CE Labels. Manage inventory levels in association with Purchasing team adhering to company budgets. Take a lead role in sourcing new product and product genre opportunities supported by MD. Review all supplier contracts on a quarterly basis and re-negotiate on expiry. Develop and maintain close working relationships with Senior members of all Suppliers. Develop suppliers understanding as to what tools and timelines that customers require us to work to in order to maximize the launch and continued success of a product. Develop a clear stock life cycle management and campaign process with suppliers and report monthly on back catalogue sales and overstocks. To monitor market dynamics and trends and warn against potential future threats. Manage and collate product assets, sales sheets and other required assets. Trade marketing plans and ROI reporting. To share with sales manager and colleagues any information that is relevant/affects their area. Experience/Qualification requirement: Proven senior level Sales management/Development or Publishing experience with a minimum of 6 years experience within a distribution or Publishing field, essentially within the Games development/Publishing IT/Consumer Electronics Industry. Must be able to demonstrate and sustain extensive senior level contacts and defined networking paths within the given Industry. Highly numerate and analytically minded with the ability to manage multiple work steams and adhere to strict deadlines.  

Account Manager - up to 40k Basingstoke

Our client a fast growing software company within Basingstoke are currently looking to expand their sales team and are looking for an Account Manager.
To manage and develop an existing portfolio of customers within a variety of market sectors including retail, e-commerce & reseller..
Role requirements: •Establish and maintain close working relationships with the customer account base •Ensure that accurate records are kept, including regular reporting of activity and performance •Liaise with marketing and other sales departments. For further information, please contact us. 

Sales Administrator - 6-9 Month Contract- Southampton - 18-22k

Our client a successful and expanding software company looking for a Sales Administrator to join their busy sales team. Responsibilities: New product set up forms (cutomers). Requesting information from vendors. Updating tracker with information sales provide. Emailing out sell through reports. Arranging the despatch of samples. Forwarding on any PR activity to relevant contacts. Answering the telephone. Requesting product samples from suppliers and sending out to potential customers. Chasing suppliers on stock deliveries. Communicating with our Distribution partners on stock deliveries. Distributing weekly sell through reports. Logging weekly sales figures in a spreadsheet. Obtaining all necessary assets/set up information for new products. and loading to FTP sites.
Raising returns for old stock. Dealing with faulty returns. Must have excellent organisational and Admin skills as well as good knowledge of Excel. 

Sales/ Commercial Manager - 30-40k Wokingham

Our client a fast growing company within the video games industry are currently looking for a Sales & Commercial Development Manager. As the Sales & Commercial Development Manager you will directly look after some of the world’s largest video games publishers. Day to day account management, relationship development and presenting new business ideas is an ongoing requirement. In addition the role will be to focus on new business and development of corporate accounts, including publishers that are based overseas. In addition looking to other entertainment sectors could be a major opportunity. You should be self motivated, have demonstrable skills of negotiating at all levels and be able to control the full process of the sales lifecycle. Skill set: Motivation and drive are needed in this role to compete, Tender and contract writing could be an advantage, Lead generation and appointment setting, Person Specification: IT Solutions background / IT Services Background / B2B IT Sales, Proven new business sales experience, Positive attitude when dealing with clients, Clean driving licence, A problem solving approach ..

Account Executive - 15-18k Southampton

Our client a fast growing company within the Software industry are currently looking for an Account Executive to join their busy sales team. ACCOUNTABILITIES Update and distribute (internally and externally) the New Release Schedule, Maintain a record of distribution pricing for all products (current and old), Manage all product set-up at distribution (SKU, online and FTP) for new vendors and for new lines with existing vendors in line with the New Release Schedule, Use the New Product Set-up tool to obtain all product information from our vendors, Obtain all necessary assets/set up information for new products and load to FTP sites using the New Product Set-up tool, Manage, check and distribute weekly reports and all commercial reports from distribution, Create maintain and distribute a weekly purchase order update, Chase suppliers on stock deliveries and communicate with our distribution partners, Request product samples from suppliers and sending out to potential customers, Generate returns for old stock lines and deal with all faulty returns requests, For further details, please contact us. 

Facilities Assistant- 18k - Basingstoke

Our client a large engineering company based in Basingstoke are currently looking for a Facilities Assistant.

This is a 9 month contract to start ASAP.

Duties include: Housekeeping, Hanging of pictures etc, Light manitenance of the office, ordering of equipment. All Adhoc Admin duties.

For further details, please contact us.

Assistant Buyer - up to 28k - Basingstoke

Our client a fast growing company within the entertainment/ games industry are currently looking for an Assistant Buyer to join their busy team. Overview: Responsible for contributing towards the delivery of an exceptional buying function within the fast moving multi format Entertainment category. Accurate product set up, maintenance and product purchasing of physical entertainment products including Computer Games hardware, software and accessories, Home Office software and DVD's. Responsible for new release and re order stock ordering and subsequent progression. Contributing to delivery of set team stock targets, KPI's and availability levels. Liaising with suppliers to ensure timely deliveries of inbound stock and returns processing. Ensuring concise communication with both internal and external customers, both UK and International. Ensuring effective visibility of stock status is available to all. Liaising with Operations and Warehouse teams to ensure effective communication and weekly planning of stock requirements and priorities. Covering a range of related stock reporting and general administrative tasks. Experience/Qualification Overview: Educated to A level equivalent and a purchasing or supply chain professional qualification (CIPS). A minimum of 5 years’ experience within a fast moving Purchasing or Supply Chain role. Highly numerate and analytically minded with the ability to manage multiple work streams and adhere to strict deadlines. Effective and confident communicator with strong negotiation skills.User of product purchasing, forecasting systems and tools, MS Office/Access, email, SAP. Please contact us for further information. 

Customer Service Advisor (9 month contract) - 22k - Basingstoke

Our client, a large global Engineering company based in Basingstoke are currently looking for an experienced Customer Service Advisor on a 9 month contract basis. You will be be dealing with all adhoc admin duties, liaise with assigned customers, deal with customer emails, deal with customer phone calls, resolve any customer queries and issues that may arise and general assistance to the Customer Service Manager as and when requried. Must have excellent telephone manner and be It literate. Please contact us for further information.

Customer Service Admin - 18-20k - Basingstoke

Our client a large global pharmaceutical company based central Basingstoke are currently looking to expand their Customer Service team. Position summary: •To be part of the Service Administration / Contracts Team. Administrating and communicating with our customers to provide excellent after care service on our product portfolio. Key Accountabilities: •Processing Engineer Jobs for billing purposes •Chasing for Purchase Orders •Invoicing Service repairs and Contracts •Contract Renewal Support  supporting Overflow calls and Logging Breakdowns Other Tasks/Responsibilities: •Supporting Metrics by reporting information on specific tasks carried out. Qualifications and Experience: •Working within an administrative role previously (Service Industry an advantage) Skills and Aptitudes:•IT literate (Microsoft Office, Using Databases, experience with SAP would be an advantage) •Excellent Communication and Organisational Skills •Excellent Telephone Manner •Excellent Customer Service skills Personal attributes •Team Player •Able to work under pressure